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Category: Information Technology

Type: Standard

Location: Springfield

Starts: Jan. 6, 2025

$ Paid
 Full Time
 Part Time

Description

Are you passionate about technology and eager to kickstart your career in IT? Join our team as a Systems Support Intern, where you’ll gain hands-on experience in troubleshooting, maintaining, and optimizing our organization’s IT infrastructure. This internship offers a unique opportunity to work alongside seasoned professionals, developing your skills in hardware, software, and network support, while playing a critical role in ensuring smooth and efficient operations across all departments.

Responsibilities

What You’ll Be Doing:

  • Hands-On and Remote Troubleshooting: Addressing Windows system issues for users across multiple locations.
  • Imaging and Installation: Installing and configuring new computer systems to ensure seamless operations.
  • Compliance Management: Ensuring compliance for critical IT procedures to maintain system integrity.
  • Proactive Issue Identification: Identifying and resolving system issues before they escalate.
  • Meeting Room and AV Support: Troubleshooting and maintaining audio-visual equipment in meeting rooms.

Qualifications

What We’re Looking For:

  • Students currently enrolled in a two-year or four-year computer-related degree program.
  • Exceptional diagnostic abilities.
  • Superior customer service skills to support mission critical local and cloud applications within a Windows Domain and Active Directory environment.
  • A proactive attitude and passion for continuous learning.
  • Strong collaboration skills and willingness to contribute to the success of a team.

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